Privacy Statement

Privacy Statement

This privacy policy sets out how Urbano Network uses and protects any information that you give Urbano Network when you use this website.

Urbano Network is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Urbano Network may change its privacy policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st April 2011. We have now updated it as Urbano and its website have developed since 2011, and to reflect the new GDPR Regulations covering personal data from May 25th 2018.

Data Collection
Urbano is a business-to-business networking community and as such we collect and use personal data. This data under GDPR is considered personal as it can be used to identify individuals, but we only collect such data to help individuals to network on behalf of their companies and themselves.

We operate two discrete areas of data collection online.

The first is our newsletters database, used to send out our business event invitations to companies and those that represent them for the purposes of informing them about our networking breakfasts, lunches, evenings, seminars, workshops and other events. These mailers will also contain links to our members’ own events or information on our event supports. We collect and store emails only, and then only where they can be defined as a business contact email.

Where we believe there is a legitimate business interest in sending an individual information about an event where they have a sector or specialist or topic interest, or when someone makes an enquiry to the Urbano office, we will add these emails to this database.

On each Urbano mailer, there is an unsubscribe button and contact details to arrange their email removal which will do within 24 hours.

The Urbano website has been developed to facilitate and encourage networking between individuals and their companies. Any personal data stored on the website has usually been placed there by the individual themselves and usually during the booking of their first Urbano networking event. On occasion, and at their request, we will create both company and personal profiles using data supplied to us by that person or their company.

Such data may include an individual’s name, role, business address, email address, business phone number, photograph, personal interests outside business and other information related to their professional life.

These profiles are published on the Urbano website under our Directory in a redacted form (ie all personal contact information removed) to all visitors except an Urbano Member logged into website. Where they have met you at an Urbano event, logged-in members can see your contact details which will usually reflect the data handed out on business cards during the course of normal business event networking. They are encouraged to use this information purely for specific event follow-up with mutual business focus.

We use the information stored on these profiles to send out information about Urbano events, or those of our members and other business information, including tenders. Members can also use Search and Contact on our website to make introductions to those where they see a mutual business interest.

As organisers of Urbano, we can access profiles to edit and make changes or corrections to the data held on them, with the specific aim of helping businesses make connections through their representatives.

All individuals with profiles on the Urbano website can login and to their private and personal Dashboard to edit their settings or remove their profile. Or they can contact the office and we will do this within 24 hours.

For each of our events, we provide our Host Venues with our attendees’ information including emails and to be used for their marketing purposes. These are UK based venues and will be compliant with GDPR and other marketing regulations covering data.

For certain events, we work with supporters and sponsors who will be given the data of attendees including emails.

We never share or sell the data we host on our systems with third-parties ie non Urbano Members any individual or business data, including personal identifiable data as defined by GDPR, save for the instances outlined above.

Security
All data is stored on our HTTPS enabled website. Hyper Text Transfer Protocol Secure (HTTPS) means all communications between your browser and the website are encrypted.

For Urbano event payments, we use the services of a third party provider, Payment Sense which store card payment details on their servers. We can take online and phone payments using their system and as such we subscribe to the First Data PCI DSS Compliance Programme and update the necessary compliance with this annually.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and on our computers.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data Controllers & Processors
For the purpose of GDPR, the Directors of Urbano are responsible for the use of data on our website and organisation. Should you wish to edit or remove your data from our websites, or our mailing system, you can login and go to your settings on your Dashboard, hit unsubscribe on the mailer you last received, or email us using the link below. We will endeavour to amend or remove your data as requested within 24 hours.

GDPR Data Request